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Cancellation - Refund Policy

GENERAL:

  • If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.

  • Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts (RG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the service they have purchased.

  • The purchased service must be delivered to the buyer in full and in accordance with the qualifications specified in the order, within the specified date range, through the specified channels.

  • If the sale of the purchased service becomes impossible, the seller has to notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days.

 

IF THE SERVICE PURCHASED IS NOT PAYABLE:

  • If the Buyer does not pay for the service purchased or cancels it in the bank records, the Seller's obligation to continue the service shall cease.

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PAYMENTS MADE BY UNAUTHORIZED USE OF CREDIT CARD:

  • If, after the service period has started, it is determined that the credit card to which the buyer pays is used unfairly by unauthorized persons and the price of the sold service is not paid to the Seller by the relevant bank or financial institution, the Buyer loses all his rights regarding the service subject to the contract.

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IF THE PRODUCT CANNOT BE DELIVERED WITHIN THE TIME FOR UNPROSECTED REASONS:

  • If force majeure occurs that the Seller cannot foresee and the serviceIf it cannot be delivered within time  , the Buyer will be notified. The buyer may request the cancellation of the service or the delay of delivery until the obstacle is removed. If the buyer cancels the service to be received; If he has made the payment in cash, this fee will be paid to him in cash within 14 days from the date of cancellation. If the buyer has made the payment by credit card and cancels it, the service fee will be returned to the bank within 14 days from this cancellation, but it is possible that the bank will transfer it to the buyer's account within 2-3 weeks.

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STATUS OF DEFAULT AND LEGAL CONSEQUENCES:

  • The BUYER accepts, declares and undertakes that he will pay interest and be liable to the bank within the framework of the credit card agreement between the cardholder bank and the bank in case of default in the case of making the payment transactions with a credit card. In this case, the relevant bank may take legal action; may claim the costs and attorney's fees to arise from the BUYER, and in any case, if the BUYER defaults due to its debt, the BUYER accepts that he will pay the damage and loss suffered by the SELLER due to the delayed performance of the debt.

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PAYMENT:

  • With your credit cards on our site, you can take advantage of online single payment or online installment opportunities for all kinds of credit cards. In your online payments, the amount will be withdrawn from your credit card at the end of your order.

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